Resources and Insights

The latest industry news, interviews, technologies, and resources.

One Persona, Every Channel: AI Follow-Up for Australian Solar

One Persona, Every Channel: AI Follow-Up for Australian Solar

One Persona, Every Channel: AI Follow-Up for Australian SolarAdam Wallace
Published on: 17/07/2026

What separates an AI dialler from a real sales engine - one consistent persona across voice, SMS and email that builds trust with Australian solar buyers.

AI VoiceAI TechnologyCall Intelligence
What happens after the solar quote - why "just send it through" kills deals in Australia

What happens after the solar quote - why "just send it through" kills deals in Australia

What happens after the solar quote - why "just send it through" kills deals in AustraliaAdam Wallace
Published on: 15/07/2026

Why solar quotes go cold after 'just send it through' - and how structured, AI-powered follow-up keeps Australian solar deals alive."

AI VoiceAI TechnologyCall Intelligence
Cost per booked appointment - the solar metric that beats cost per lead in Australia

Cost per booked appointment - the solar metric that beats cost per lead in Australia

Cost per booked appointment - the solar metric that beats cost per lead in AustraliaAdam Wallace
Published on: 13/07/2026

Why cost per lead is the wrong metric for Australian solar businesses, and how cost per booked appointment - powered by AI follow-up - actually drives revenue.

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41 AI Builds Across Trades, Property and Services: The 2025 Report for 2026 Decision-Makers

41 AI Builds Across Trades, Property and Services: The 2025 Report for 2026 Decision-Makers

41 AI Builds Across Trades, Property and Services: The 2025 Report for 2026 Decision-MakersAdam Wallace
Published on: 23/01/2026

We didn’t just talk about AI in 2025—we built it. 41 times. 🚀 From local trades to property management, we deployed custom AI systems (like Alex, pictured here) to revolutionize how businesses handle calls and bookings. We’ve compiled the data from these 41 builds into a comprehensive report. See what worked, what we learned, and how digital employees are shaping the strategy for 2026.

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Features

Appointment booking

Lead generation

AI coaching

Real-time insights

Inbound + outbound

Human transfer

AI call summaries

Personalised follow-ups

Workflow automation

AI data enrichment

Human-in-the-Loop

User feedback system

API & webhook integration

Industries

Finance

Real estate

Dental practices

Chiropractors

Doctors

Insurance

Law firms

Home services

General contractors

Hiring & staffing

For Business

Solo business

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Mid-market

Enterprise

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