Resources and Insights

The latest industry news, interviews, technologies, and resources.

41 AI Builds Across Trades, Property and Services: The 2025 Report for 2026 Decision-Makers

Adam Wallace

Published on: 23/01/2026

We didn’t just talk about AI in 2025—we built it. 41 times. 🚀 From local trades to property management, we deployed custom AI systems (like Alex, pictured here) to revolutionize how businesses handle calls and bookings. We’ve compiled the data from these 41 builds into a comprehensive report. See what worked, what we learned, and how digital employees are shaping the strategy for 2026.

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85% Conversion Rate: The AI That Replaced a Tradie's Failing Call Centre and Books 464 Jobs in 26 Days

Adam Wallace

Published on: 30/06/2025

You’re a business owner. A master of your craft. Whether you’re a sparky running your own crew, a dentist building a practice, or a garage door technician dominating a local market, you’re driven by a passion for quality work. Your customers trust you, your reputation is solid, and your phone should be the engine of your growth.

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Why Most Businesses Are Failing at Artificial Intelligence — And How to Become a Frontier AI Company That Prints Revenue

Adam Wallace

Published on: 09/05/2025

Most businesses say they’re using AI. Truth? They’re not using it well enough to matter. This no-fluff guide shows how smart teams are turning conversations into revenue with Call Guardian & VoiceAiro. Real data. Real deals. No more fluff.

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Unlocking the Full Potential of 3CX PBX: How AI Enhanced Our Client’ VoIP System [2025 Case Study]

Adam Wallace

Published on: 29/04/2025

The Most Powerful & Underutilised Asset in Your Business? Your Phone System. Through our AI expertise, one of our clients generated over $60,000 in new sales in their first week, and another mitigated 25+ compliance breaches within just five days of implementing AI-powered call intelligence. But here's the surprising part…

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