Resources and Insights

The latest industry news, interviews, technologies, and resources.

85% Conversion Rate: The AI That Replaced a Tradie's Failing Call Centre and Books 464 Jobs in 26 Days

You’re a business owner. A master of your craft. Whether you’re a sparky running your own crew, a dentist building a practice, or a garage door technician dominating a local market, you’re driven by a passion for quality work. Your customers trust you, your reputation is solid, and your phone should be the engine of your growth.

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Why Most Businesses Are Failing at Artificial Intelligence — And How to Become a Frontier AI Company That Prints Revenue

Most businesses say they’re using AI. Truth? They’re not using it well enough to matter. This no-fluff guide shows how smart teams are turning conversations into revenue with Call Guardian & VoiceAiro. Real data. Real deals. No more fluff.

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Unlocking the Full Potential of 3CX PBX: How AI Enhanced Our Client’ VoIP System [2025 Case Study]

The Most Powerful & Underutilised Asset in Your Business? Your Phone System. Through our AI expertise, one of our clients generated over $60,000 in new sales in their first week, and another mitigated 25+ compliance breaches within just five days of implementing AI-powered call intelligence. But here's the surprising part…

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Booking Tours, Answering Questions, Securing Enrolments: How Empathetic Voice AI Helps Scale Your Childcare Centres

Your phone rings. It’s not just a call - it’s a parent’s first step in choosing the right childcare centre for their family. But what happens if you don’t answer? Here’s the reality: 89% of parents say a quick response to their initial inquiry impacts the choice of the childcare centre they enrol with (Tidio). Every unanswered call is more than just a missed conversation - it’s a lost enrollment, a missed chance to build trust, and an open door for your competitors to step in.

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